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Building Relationships, Building Leaders, and Building Trust
“Our approach to communicate infrastructure projects and water quality combined with the emphasis we put on our trademarked product, Louisville…
Category: Uncategorized
Usage Alerts Are Back: New Pure Connect℠ Feature Helps You Stay in Control of Your Water Usage
Nearly one in five Louisville Water customers experience a water leak each year. We’re excited to announce the return of…
Oh, the Things You’ll See and Learn!
“I thought it was like a fancy mansion or hotel!” Asa exclaimed. The first grader finally got a chance to…
The Updated Pure Connect Experience is Here: What You Need to Know
Pure Connect℠, our online customer portal, has a fresh new look! We’ve redesigned the portal to make it easier for…
Pure Connect Gets a New Look and Feel, Elevating the Customer Experience
Louisville Water’s customer portal, Pure Connect℠, will soon look different. Don’t worry – it’s still us, we’ve just added a…
From Classroom to Career: 14 Students Making Summer Count at Louisville Water
As an employer of choice, Louisville Water is always looking for creative ways to enhance employee well-being. One of those…
Opportunities Flow at Water Professionals Conference
When you’re fortunate to have high-quality drinking water flow fresh from the faucet every time you need it, you likely…
Has Your Due Date Changed? What You Need to Know.
Have you noticed a change in the due date for your Louisville Water & MSD bill? Here’s why your…
Betting on Louisville Pure Tap®
“We’re kind of in our busy season now,” said Christina Ferguson, a distribution water quality specialist for Louisville Water. She’s…
5 Kentucky-Made Products with Unique Connections to Water
Kentucky is known for its rich natural resources, including its abundant and high-quality water sources. These resources play a pivotal…
