We are here to help

Need help? You’re in the right place. We are available Monday through Friday to help you start or stop service, pay your bill, answer questions, and more.

Customer Service

Call Us

502.897.1481

Visit Us

3005 River Rd
Louisville, KY 40207
Call or email to book your visit!
 

 

Education Resources

Louisville Water offers students real-world educational experiences, using water as a teaching tool. Our programs align to content standards and bring water to life using science, social studies, practical living, literacy and math. Education programs at the WaterWorks Museum are available for students in grades two and above.

Education

Learn about our history in the shadows of history.

Visit the oldest standing stand pipe in the nation, touch limestone pulled from 100 ft below ground and learn how Louisville Water developed water filtration methods that are still in use today. We make water fun!

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Louisville pure tap©

We’ve produced water since 1860 but in 1997 decided the water was so good it deserved its own name, and Louisville pure tap® was born. Find out how easy it is to make this your beverage of choice at home, on the go or at large events. 

Drink With Us

Bourbon

Why are we bourbon's best friend?

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Water on the Go

We make it easy to enjoy the water at home or on the go -  

Reusable bottles
Coolers and cups
pure tap to GO

Economic Development

Quality that's among the highest in the nation at rates that are among the lowest.

Learn More

Visit Us

3005 River Rd
Louisville, KY 40207
Group tours of 10 or more available by appointment.
Schedule your visit today -
Call: 502.897.1481
Email: zornrental@lwcky.com

 

Venue Rental

Group Tours

Field Trips

 

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Supplier Diversity

We encourage all businesses to work with us on professional, construction and engineering projects, as well as supplying goods and services.

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Bid Opportunities

View opening dates for upcoming bids,  as well as the results of closed bids.

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ePlan Room

Register to receive information on upcoming bids, request bid documents and more. 

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Prequalification

All contractors must be prequalified before bidding on a construction project. Learn more about the process. 

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Procurement

Annual Water Quality Report

Click here to learn more about our award winning Louisville pure tap.

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Water Quality

Lead Management

There is not a water quality concern with lead as it relates to Louisville’s drinking water. Learn more about our approach to treatment.

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Test Your Water

Maintain Optimal Water Quality

Learn more about our dedication to providing optimal water quality.

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Cross-connection Control Program

Riverbank Filtration

Using the earth's natural surface as a first line of filtration.

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Louisville pure tap©

We’ve produced water since 1860 but in 1997 decided the water was so good it deserved its own name, and Louisville pure tap® was born. Find out how easy it is to make this your beverage of choice at home, on the go or at large events. 

Drink With Us

Bourbon

Why are we bourbon's best friend?

Learn More

Water on the Go

We make it easy to enjoy the water at home or on the go -  

Reusable bottles
Coolers and cups
pure tap to GO

Economic Development

Quality that's among the highest in the nation at rates that are among the lowest.

Learn More

Prequalification

All contractors must be prequalified before bidding on a construction project. Learn more about the process. 

Learn more

Procurement

Supplier Diversity

We encourage all businesses to work with us on professional, construction and engineering projects, as well as supplying goods and services.

Learn more

Bid Opportunities

View opening dates for upcoming bids,  as well as the results of closed bids.

Learn More