Leaks Mean Money Down the Drain

Fix a Leak Week: March 18-24

Springing a leak is no fun. Depending on when you discover it, it can be messy and costly. Louisville Water is here to help you catch leaks early and track down the source. Think of yourself as a leak detective!

Did you know one in 10 homes has a leak that can waste as much as 90 gallons a day? Spring is a great time to find and fix those pesky problems. Regardless of whether you have a leak or not, you should know where your main water shutoff valve is located. Ginny on the Job shows you how easy it is to find it, tag it, and test it before an emergency.

Leaks - Protect your home


Search for hidden leaks:

  • Look for signs of water damage on floors, ceilings, and in the back of cabinets and crawl spaces.
  • Check your dishwasher and clothes washer for drips or stains underneath or behind the appliances.
  • Replace worn gaskets and washers on indoor and outdoor faucets.
  • Check sprinkler systems for damaged sprinkler heads and leaks.

It’s important to know your typical water usage. You can monitor your usage and set up alerts in your Pure Connect℠ account. Knowing how many gallons you (and your family) use on an average day can be very helpful when you see an unexpected increase from one billing cycle to the next. For Louisville Water customers, the average excess charges on a bill from leaks is $500. You certainly don’t want to pay for water you don’t use.


As part of Fix a Leak Week, Louisville Water’s education & outreach team will meet with customers at a few different locations this week to teach them what to look out for, what to do if they suspect a leak, and hand out water shutoff valve tags to mark them clearly. Here’s where you can join us:

  • Wednesday, March 20 from 9 a.m. to 12 p.m.: Ace Hardware at 2616 W. Market St.
  • Saturday, March 23 from 8-10 a.m. Home Depot at 8232 Preston Hwy
  • Saturday, March 23 from 12-2 p.m. : Home Depot at 6840 Dixie Hwy

We also mailed more than a thousand letters to Louisville Water customers who called in with issues during the cold spell in January.  They’ll receive a shutoff valve tag and information about leaks.

Find it. Fix it. Protect your home.