Shepherdsville office has moved - a few feet

Shepherdsville office has moved - a few feet
September 8, 2021

Louisville Water's Shepherdsville office has moved to a new space, one that's about 15 feet down the hall from its old space.

The address is still the same: 634 Conestoga Parkway. The hours of operation are the same: Mon. through Fri., 8:00 a.m. to 4:30 p.m., closed for lunch from 1:00 to 1:30 p.m. And the office is still located in the Shepherdsville Government Center. But the move to the new space offers several benefits.

"I have been hearing positive feedback from customers," said Janet Coffey, the Customer Service Representative who manages the Shepherdsville office. "The customers are saying this is better because it separates Louisville Water customers from City Hall customers."

"A few customers like teasing me about being transferred to the bathroom," Coffey added. "This was the customer bathroom before the move and the renovation. But I like the new space. It's working out nice."