PAY BY PHONE
Call 502.583.6610 or 888.535.6262 to use our automated payment service to pay your bill using your checking/savings account or debit/credit card. There is a $2.50 fee charged by our third-party vendor for this service.
To best utilize this service, please have the following information available:
To Pay by Checking/Savings:
- Your Louisville Water 10-digit account number
- Your bank account routing number
- Your checking or savings account number
To Pay by Debit/Credit Card:
- Your Louisville Water 10-digit account number
- Your debit/credit card number
- Please note there is a $500 limit per transaction, including the $2.50 processing charge. You may make up to three $500 debit/credit payments per day
- Only VISA, MasterCard and Discover are accepted forms of payment
You will receive a payment confirmation number at the end of the call.
This service is available 24 hours a day, 7 days per week.
*If you are subject to disconnection of service for non-payment or have already been disconnected for 13 days, you must speak with a Customer Care representative by calling 502.583.6610 or toll free 888.535.6262, Monday through Friday, between 8:00 a.m. and 6:00 p.m.