COVID-19: We’re In This Together

Louisville Water is here for you. Rest assured, we will continue to provide our customers with high-quality and safe water. We are also committed to public safety and reliable service throughout the pandemic.

As the situation with the coronavirus evolves, Louisville Water is actively following this unprecedented moment in history and responding to the ever-changing needs. We provide a critical service to this community, but even more so in this pandemic as soap and water are essential to help stop the spread of this virus.

  • Bill Payment Options & Assistance

    We recognize that many of our customers are dealing with a challenging financial situation. We want to help.

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  • Water Quality

    Louisville drinking water is safe, and customers can continue to use and drink water from their tap as usual.

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  • Public Safety

    We are implementing internal and external changes to support our community in the goal of eradicating COVID-19.

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  • WaterWorks Museum Virtual Activities

    Explore the history of Louisville Water Tower Park with engaging lessons and hands-on activities.

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