Where is Your Water Shut-Off Valve?

Water Shut Off Valve: How to locate, tag and test it

January 15, 2016

As the temperatures drop, now is the ideal time to find, and tag, your water shut-off valve. Our video shows you how! Your water shut-off valve controls the water coming into your home, allowing you to turn it off in the event of a leak or water line break. Water line leaks and breaks happen more frequently in colder temperatures. Knowing where your water shut-off valve is could mean the difference between major flooding damage and minor water saturation. During the extreme cold weather in 2014, we received hundreds of calls from customers after their private water lines had burst.  This year, are goal is to help you be proactive and, therefore, minimize damage in case of a water line bursting inside the home or business. 

Your water shut-off valve is typically located in the lower level of your home or businesss, close to where the water line enters your house as a connection point. Our video walks you through how to locate your water shut-off valve. Once you find it, be sure to tag it so you can easily locate it when needed. Plastic yellow tags are available in the lobbies of our Third Street and Shepherdsville locations, as well as from local independent hardware stores. You can also create your own tag, but avoid using paper, as that does not hold up when wet.

After tagging your water shut-off valve, test it to ensure the valve can be turned. You don't want to discover in an emergency situation that the valve does not work. We suggest testing the valve on a yearly basis.