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First day of Metro COVID-19 Relief a huge success
…to the outstanding balance. The one-time credit is available on a first-come, first-served basis. Qualifications: Have a residential account in Jefferson County Have a past-due balance sometime between March 16,…
A drop of kindness for thousands of Louisville Water and Louisville MSD customers
…outstanding balance on their water/wastewater bill that occurred between March 16 and December 31, 2020 Identify a COVID-19 based financial hardship that resulted in the past-due balance Customers can apply…
City adding funds to COVID-19 Utility Relief program to aid residents with past due bills
…on an active Louisville Water/MSD account. The outstanding balance must have occurred between March 16, 2020 and June 30, 2021, and customers will need to attest they have had a…
In stressful times, an unpaid bill doesn’t need to leave you in a bind
…a balance over time, connect with a community agency for bill assistance, and for customers who qualify, there is a limited one-time credit for an outstanding balance. If you receive…
Celebrating women in leadership
…to deliver Louisville Water’s story. How do you maintain a healthy work/life balance? What challenges have you faced as both a leader and a mother? I’ll be the first to…
Going for Gold!
Pole vaulting, the balance beam, sculling, the backstroke. On the surface, it doesn’t sound like what you’d find inside a sixth-grade science class. Fresh off their winter break, students…
Mayor proposes $10 million initiative to help those behind on utility bills as a result of COVID-19
…be available in mid-January. Customers with outstanding balances on their utility bills could receive a one-time credit at an amount that’s still to be determined. Customers will need to attest…