What a week! Mother Nature obviously has not tasted our water because if she had, we're sure she'd drink pure tap® instead of freeze it! But since she chose to freeze it and send some snow with it, Louisville Water crews have been extremely busy responding to no water calls, emergency water shut-offs and reapairing water main breaks. Sunday, February 22, was our busiest day as crews worked to repair 18 breaks. In a five day span, we repaired 63 main breaks and responded to more than 200 no water calls from customers. For comparison, the five days prior saw a total of 15 breaks. We typically average two-three breaks a day.
Extra crews were added to the street and additional members to each team. Precautions were taken against the frigid temps. A huge thank you to our amazing crews, customer care representatives and radio room personnel for their dedication to keeping the pure tap® flowing! Now, enough is enough, Mother Nature - bring back the sunshine!